SHIPPING

 

We ship every working day from our Auckland Warehouse so that you can receive your order as soon as possible.

During the busy holiday periods and sale season please allow a few additional working days to ensure you receive your goods in time! 

We’ll send you an email to let you know when your package is on the way. Please check your friend/foe filters to make sure @crywolfchild.com emails make it through.

 *CLICK-AND-COLLECT NOW AVAILABLE FROM OUR NEW HQ*

The Auckland HQ are now located at 5b Apollo Drive, Rosedale, Auckland and offer a click-and-collect option for online orders. Simply select 'pick-up' at the checkout and we will email you when your order is ready to be picked up!
Pick-ups are available weekdays between 9:30am - 4:30pm. 

 

NEW ZEALAND

All deliveries within New Zealand are sent on a tracked service.

Please note, during our end of season sale, your order may be dispatched from our Sydney warehouse and therefore may take a little longer. 

We can deliver to PO Boxes on an untracked service only.

• FREE shipping for orders over $200 [NZD]

• Standard NZ Shipping: $9 [NZD]

 

AUSTRALIA

We now have a Sydney based Warehouse which means there is a good possibility that you will get your orders within days!

Please note, if your order includes an item that is only stocked at our NZ Warehouse, your items may be split into two deliveries which will arrive at different times. You will receive separate tracking numbers for each shipment. 

All deliveries to Australia are sent on a tracked service.

• FREE shipping for orders over $200 [NZD]

• Australia $15 [NZD]

 

INTERNATIONAL

We ship to most European countries, USA, Canada, Hong Kong, Japan and Singapore, via New Zealand Post on a tracked service.
Allow up to 14 working days for orders to arrive.

• $30 [NZD] for orders under $250
• $35 [NZD] for orders $250-$1000
• For orders over $1000 please contact us for best shipping rates

* Orders to countries outside New Zealand and Australia may be subject to import duties and/or taxes, once your package reaches your country. The price displayed at checkout is exclusive of all taxes and duties that may be charged by local customs. The international courier may invoice you for the local taxes and duties, or you may have to talk with local customs to organise payment and release of your package. If an item is held at customs or with the international courier, with no response from you, it will be sent back to us, and the cost of this return postage will be deducted from the refund of the item.

Please contact your local customs bureau for additional tax and duty information and/or local tax estimates.

×