We ship every working day so that you can receive your Crywolf product as soon as possible.
We’ll send you an email to let you know when your package is on the way. Please check your friend/foe filters to make sure @crywolfchild.com emails make it through.
** During busy holiday periods, such as Christmas, please allow a few additional working days to ensure you receive your goods in time! **
All deliveries within New Zealand are sent on a tracked service.
Please allow 2-3 working days.
All orders can be traced using the tracking number emailed to you when your order has been dispatched.
Unfortunately we cannot deliver to PO Boxes.
• FREE shipping for orders over $200
• $5 for orders under $200
All deliveries to Australia are sent on a tracked service.
Please allow 4-7 working days.
• FREE shipping for orders over $200 NZD (less than 5kg)
• $10 NZD for orders under $200 NZD (untracked service)
We ship to most European countries, and USA, Canada, Hong Kong, Japan and Singapore, via New Zealand Post.
Allow 15-20 working days for orders to arrive.
• $15 NZD for orders under $250 (untracked service)
• $25 NZD for orders $250-$1000 (tracked service, signature required)
* Orders to countries outside New Zealand may be subject to import duties and/or taxes, once your package reaches your country. The price displayed at checkout is exclusive of all taxes and duties that may be charged by local customs. The international courier may invoice you for the local taxes and duties, or you may have to talk with local customs to organise payment and release of your package. If an item is held at customs or with the international courier, with no response from you, it will be sent back to us, and the cost of this return postage will be deducted from the refund of the item.
Please contact your local customs bureau for additional tax and duty information and/or local tax estimates.